Frequently asked questions

Great question! We typically ask that you have the following information available in order to provide you with the most accurate quote:

1. How many guests will be attending your event?
2. What is the event timeline (start and end time)?
3. Will you be having a bar?
4. Are you working within a budget? If so, what is it?
5. What type of meal(s) are you looking for? Breakfast, break, lunch, dinner, reception?
6. What is the location of the event?
7. What is the date of the event?
8. Do you require additional staffing?
9. Do you prefer china or disposables?
10. Is there any additional information you would like us to know? 

In order to best serve you, we require a minimum notice of two business days (48 hours) prior to your event date in order to accommodate your request. Should you have a last-minute order, we will certainly try our best to accommodate. Please note: orders placed less than 48 hours prior to the event are subject to a 30% late fee. 

Deliveries on weekends, after-hours or on statutory holidays require a minimum order of $250.00 prior to taxes. 

We do not require a deposit for St. George Catering, however we do require that you provide us with your method of payment in order to confirm your event. We will provide you with the appropriate forms to fill out and return to us. 

If your function is cancelled with more than three business days (48 hours) notice there will be no charge. All cancellations made after the 48 hour deadline will be subject to a 100% cancellation fee. 

Payment of the final bill can be made by credit card or through FIS (University of Toronto clients only). 

Payment of the final bill can be made by credit card or through FIS (University of Toronto clients only). 

All orders under $100.00 (excluding taxes) are subject to a $40.00 delivery fee. 

We offer complimentary set up of your food and beverage. 

Yes, based on your event requirements, any staffing or rental fees will be determined by your event coordinator. Staffing charges will be added to your final invoice. 

St. George Catering Catering will deliver orders approximately fifteen (15) minutes prior to the event starting time that you will have provided. To ensure that your order is accurate and secure, we recommend that someone be present to accept delivery. St. George Catering is not responsible for unattended events after delivery. Subsequent pick-up of equipment after the initial attempt will incur an additional pick-up charge.

In order to ensure a smooth delivery, we ask that you please make sure that your room is accessible at the specified set up time and that the appropriate tables are set up. If you do not have access to tables, you can rent them from us directly.  

St. George Catering provides complimentary disposable plates, napkins, cutlery and cups. Should you prefer china, we can coordinate rentals. 

We provide white linens for all buffet/food service tables. Should you require additional linens or linens of a different colour, you can rent them from us directly.  

Hot items include the appropriate equipment to maintain their temperature throughout the course of your event. 

All alcohol must be coordinated through our partner, Campus Beverage Services. You can access their website here. We are happy to put you in contact with the appropriate person to facilitate the serving of alcohol at your event. 

Yes, we are happy to accommodate dietary restrictions and allergies. We ask that all dietary restrictions be provided at least 48 hours prior to your event so that we can prepare accordingly. 

Our catering menu is available for delivery Monday – Sunday from 6am – 8pm, except for statutory holidays and University of Toronto closures. Days and times are subject to schedule availability.  

Online orders can be placed directly through our website, as long as they are placed at least 2 full business days in advance. If you are ordering within two business days of your event, your order can be placed via e-mail (stgeorgecatering@utoronto.ca) or by phone at (416) 585-3169.  

Yes, you can make change requests directly through our catering system. Once we receive the changes, we will review and make the necessary adjustments and provide you with a confirmation email. You can also email or call our office regarding your changes. 

Taxes and delivery charges will be added to your order before checkout. 

Absolutely – we are happy to work with external vendors to order these items and include them in your quote.